NBFashion.sbs values the trust of every visitor and customer. This Privacy Policy explains how information is collected, used, stored, and protected when you browse our website or place an order through our boutique platform.

By using NBFashion.sbs, you agree to the practices described within this policy.

Personal Information Collection

Information You Provide

When interacting with our website, we may collect:

  • Full Name
  • Email Address
  • Contact Number
  • Delivery Address
  • Order Information
  • Customer Messages

Information Collected Automatically

While browsing our website, certain non-personal information may be gathered, including:

  • Browser Type
  • Device Information
  • Website Activity
  • Referral Sources
  • Session Data

Purpose Of Information Usage

The information collected helps us:

  • Fulfill customer orders
  • Process deliveries efficiently
  • Provide customer assistance
  • Improve website functionality
  • Enhance shopping experiences
  • Maintain website security

Customer Communication

NBFashion may use your provided contact information to:

  • Confirm purchases
  • Share order updates
  • Respond to inquiries
  • Provide support services

We do not send excessive promotional communications.

Data Security Commitment

Protecting customer information is a priority. Appropriate technical and administrative measures are implemented to help safeguard information against unauthorized access, disclosure, alteration, or misuse.

Cookie Usage

What Are Cookies

Cookies are small files stored on your device that help websites operate more effectively.

Why We Use Cookies

Cookies may be used to:

  • Improve website performance
  • Remember shopping preferences
  • Analyze visitor engagement
  • Enhance browsing convenience

Users may manage cookie preferences through their browser settings.

Information Disclosure

NBFashion does not sell, rent, or distribute customer information to unrelated third parties.

Information may only be shared when necessary with:

  • Shipping Providers
  • Payment Service Partners
  • Regulatory Authorities when legally required

Shipping Policy

Order Processing

Orders are reviewed and prepared during regular operational hours before dispatch.

Delivery Services

Shipping availability may vary based on destination and logistics coverage.

Delivery Timeframes

Estimated delivery periods may differ depending on location, order volume, and courier operations.

Return Policy

Eligibility Requirements

Products may qualify for return requests if they remain unused, undamaged, and in their original condition.

Inspection Process

Returned items are reviewed before any return request is approved.

Refund Policy

Refund Assessment

Approved refund requests are evaluated according to product condition and order details.

Processing Period

Refund timelines may vary depending on payment method and verification requirements.

Operational Hours

Customer Support Availability

Monday – Friday
09:00 AM – 05:00 PM

Saturday
09:00 AM – 01:00 PM

Sunday
Closed

Customer Rights

Visitors and customers may request:

  • Access to available personal information
  • Updates to inaccurate information
  • Removal of information where applicable

Requests may be submitted through our support channel.

Policy Updates

NBFashion reserves the right to revise this Privacy Policy whenever necessary. Any modifications will become effective upon publication on this page.